Shipping Policy

Elula Furniture offers an in-house delivery service within 40km from Cape Town City Center. All national and international deliveries are contracted to a non-affiliated third party.

All orders will encur a delivery fee. You will be charged for the cost of delivery which will be reflected on the appropriate invoice in accordance with the prevailing Elula Furniture policy.

You can also elect to collect goods from our factory located in Epping, Cape Town. Please make the necessary arrangements for collection with your sales representative.

All risk in the product shall pass to the customer upon delivery or collection.

Deliveries can be scheduled for Saturdays per special arrangement and at an additional charge.

Reasonable endeavours will be made to deliver the product on the scheduled date and time. Circumstances that are unforeseen or beyond Elula Furniture’s control may however result in charges to the agreed delivery date and time, of which the customer will be informed telephonically or by email to make alternative arrangements.

Elula Furniture cannot be held responsible for delays in transit or delivery nor is Elula Furniture able to commit on behalf of the delivery company to a set time.

For more details on our Shipping Policy, warranties and returns procedure please see our Terms and Conditions.