Statutory Warranty

  • Elula Furniture warrants all of its products for a period of 6 (six) months, granted that:
  • The product is reasonably suitable for the purpose that it was generally intended for;
  • The product is of good quality, free of defects and in good working order and;
  • The product will be durable and usable for a reasonable period of time.

Elula Furniture will only be liable to honour a warranty if:

  • The defect existed at the time of delivery or collection and manifested during the warranty period;
  • The defect did not arise due to normal wear and tear or misuse/abuse by the customer;
  • The product concerned is used for the purpose intended and in a domestic environment (Unless the latter requirement is waived by Elula Furniture in writing); i.e. commercial use is not warranted;
  • The customer duly complied with the Elula Furniture Care Instructions available online;
  • The customer provides the original invoice;
  • The product is assembled by Elula Furniture or by the customer in accordance with the suppliers’ specifications.

Elula Furniture warranty provides for the free repair or replacement of any faulty component within the warranty period.

For more information about our extended warranty, please view our terms and conditions.